2.8 Freeze Bill Segments

Reference: Manage Payment Arrangement Charges Process Model - Page 1 for the associated business process diagram.

Group:

•	Freeze Bill Segment

•	Batch Billing

Actor/Role: CC&B

Description: The Bill Segments and associated Financial Transaction are frozen in CC&B. The Bill Freeze Option on the Installation Options controls when a Service Agreement's balance and General Ledger is affected by the Bill Segment and must be configured to meet the organization's accounting practices.

•	Manual Process: This is initiated by CSR or Authorized User when he/she requests to Freeze Bill Segments created for the Service Agreement.

•	Automated Process: This is a component of batch billing process and gets executed as a part of scheduled batch billing process that runs periodically. Functionality is the same as described in Manual process.

Entities to Configure

•	Installation Options - Bill Freeze Options

•	Customer Class

•

SA Type

Process Names

•

BILLING

Business Objects

•	WX-BillSegment - Bill Seg ment Business Object

Available Algorithms

•	C1-FREEZEBS - Bill Segment freeze/cancel algorithm for BO status Enter

•	BSFZ-Empty - Bill Segment freeze/cancel algorithm